About
An adaptive Telecommunication Engineering professional with a proven track record of transforming complex operational challenges into strategic opportunities. Currently operating at the forefront of Telkomsel's network productivity, I combine deep operational insight with a keen strategic vision. My expertise lies in leveraging cutting-edge technologies, including AI/LLM and cloud platforms, to drive measurable advancements in digital transformation and service strategy. I excel at analyzing granular data to inform high-level strategic initiatives, fostering operational excellence through collaborative cross-functional efforts, and contributing to Telkomsel's evolution into a leading digital telco. My proactive approach to continuous learning ensures I am equipped to drive impactful Digital Transformations. Recognized for proposing an innovative operational excellence initiative integrating RAG LLM and Google Vertex AI for vandalism prediction and enhanced operational tracking, projected to decrease vandalism cases by up to 50% and increase site availability to 99%.
Work
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Summary
Leading initiatives to enhance network productivity and customer experience within Telkomsel's operations.
Highlights
Orchestrated tactical prioritization of network site improvements across 800+ managed BTS sites, focusing on 20% packet loss reduction, resolving 80% of critical issues, and boosting district-level customer experience by 40%, contributing to a 5% increase in sub-district revenue.
Spearheaded a data-driven operational tracking program, leveraging a custom web app and Telegram bot, to align regional monitoring with daily plans and prioritize critical site resolutions, projected to increase average site availability by up to 99% and significantly reduce resolution times.
Coordinated cross-functional strategies with Telkom Infra and Telkom Akses, achieving a 20% increase in power backup capacity in rural sub-districts and an estimated 5% reduction in Mean Time To Restore (MTTR) for fiber optic outages.
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Summary
Focused on optimizing core network operations and providing critical performance insights.
Highlights
Automated network trouble verification and software upgrades through script implementation, reducing manual labor hours by 40% and significantly enhancing operational efficiency and process optimization.
Generated comprehensive network performance reports for multi-vendor DWDMs, MPLS routers, and switches, providing critical insights into bandwidth utilization, ticket volume, response times, and root cause analysis to inform strategic management decisions.
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Summary
Managed the full project lifecycle for a mini data center initiative, focusing on scalable infrastructure and operational efficiency. Leveraged Linux system, Ansible, Docker, Nginx, MySQL, Clonezilla, Firewall, SONiC OS, P4 Stratum, and Grafana Monitoring.
Highlights
Orchestrated the complete project lifecycle for a mini data center initiative, from requirements gathering to architectural design and deployment, establishing a scalable Software Defined Network (SDN) based infrastructure that increased research collaborations by 30%.
Managed and executed the deployment of network, software, and hardware components for the testbed, streamlining processes with custom scripting to achieve a 40% boost in overall operational efficiency.
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Summary
Analyzed IoT data and optimized data pipelines to improve customer satisfaction and data delivery speed.
Highlights
Conducted in-depth data analysis on IoT signal strength, car utilization trends, and safety riding patterns, generating detailed reports that improved user satisfaction by 30% for the Customer Servicing team.
Optimized data extraction, transformation, and loading processes on Telkomsel's FleetSight platform using GCP BigQuery, Pub/Sub, ETL Tools, and SQL, enhancing data delivery speed for clients by 92% and demonstrating expertise in IT enterprise data pipeline optimization.
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Summary
Developed innovative network tools to streamline operations and enhance efficiency.
Highlights
Developed innovative network tools using Telegram bot technologies for inventory management and router module utilization monitoring, streamlining processes and improving efficiency by 30%, showcasing problem-solving and automation skills.
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Summary
Contributed to the development of a supply chain application, focusing on code quality and SDLC adherence.
Highlights
Developed a supply chain application for the logistics division using .NET technology, applying unit testing and code base monitoring to achieve 80% code coverage, demonstrating strong understanding of the Software Development Lifecycle (SDLC).
Awards
2nd Place Winner Spark Telkomsel & GoZero Telkom Competitions
Awarded By
Telkomsel
Awarded for proposing an innovative operational excellence initiative integrating RAG LLM and Google Vertex AI for vandalism prediction and enhanced operational tracking. This project, presented to Telkomsel's Network Director and VP of PnT Directorate, is projected to decrease vandalism cases by up to 50% and increase site availability to 99%, demonstrating strategic foresight in leveraging AI for critical business challenges. Presented insights on AI utilization in daily operations to Telkomsel's IT Ops division, fostering potential AI adaptation among 50 T-Flyers and contributing to the company's digital transformation agenda.
The Most Outstanding Student of Telecommunication Engineering ITB
Awarded By
Bandung Institute of Technology
Recognized as the top-performing student in Telecommunication Engineering for academic excellence and contributions.
2nd Winner of Huawei ICT Competition Global & Regional Final
Awarded By
Huawei
Represented Asia Pacific in Cloud Engineering. Designed and implemented cloud architectures on Huawei Cloud, gaining hands-on experience in planning storage system migrations, cloning, disaster recovery, and redundancy for scalable systems. Demonstrated advanced cloud engineering and strategic system design capabilities. My participation in the Regional provided foundational knowledge in associate-level cloud, storage, big data, and AI, which I applied to build simple cloud architectures and perform big data queries using HDFS, Hive, and HBase.
Seeds For The Future by Huawei Awardee
Awarded By
Huawei
Received training in Introduction to NFV for 5G Core Networks, focusing on virtualizing network functions to elevate flexibility and reduce costs. This experience developed skills to potentially reduce infrastructure costs by up to 20%, particularly beneficial for large-scale 5G rollouts.
Languages
English
Fluent
Indonesian
Native
Skills
Cloud Platforms
Microsoft Azure, AWS, Huawei Cloud, GCP BigQuery, Pub/Sub, Terraform.
Networking
SDN (Software Defined Network), MPLS, DWDMs, BGP Routing, Network Security, NFV (Network Function Virtualization), 5G Core Networks, Cisco, Huawei, SONiC OS, P4 Stratum.
Programming & Scripting
Python, SQL, .NET, Custom Scripting, Ansible.
Operating Systems
Linux.
Databases
MySQL, HDFS, Hive, HBase.
Tools & Technologies
Docker, Nginx, Grafana Monitoring, ETL Tools, Clonezilla, Firewall, Telegram Bot, Web App Development, Unit Testing, Code Base Monitoring, RAG LLM, Google Vertex AI.
Data Analysis & Management
Data Analysis, Network Performance Metrics, Root Cause Analysis, Data Pipeline Optimization.
Project Management & Methodologies
SDLC (Software Development Lifecycle), Process Optimization, Requirements Gathering, Architectural Design, Deployment.